Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us:

• Name and email address
• Profile information (gender, skin tone, body type, height, weight)
• Style preferences and budget
• Account credentials

1.2 Images and Photos

• Profile photos you upload
• Wardrobe item images
• Photos used for virtual try-on features
• These images are processed by our AI services and Google Cloud AI

1.3 Usage Information

• App usage statistics and feature interactions
• Search queries and outfit preferences
• Device information (device type, operating system)
• Log data and crash reports

1.4 Payment Information

Payment processing is handled by Razorpay. We do not store your complete payment card details. We only store transaction IDs and the status of subscriptions, platform access, and AI credit purchases.

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Personalizing your experience with AI-powered recommendations
• Processing virtual try-on requests
• Managing your account and subscriptions
• Sending you updates and notifications
• Improving our services and developing new features
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Third-Party Services

3.1 Google Cloud AI Services

We use the following Google services:

• Google Cloud Vision AI for image analysis
• Google AI models for virtual try-on
• Content moderation services

Google's processing of your data is governed by Google's Privacy Policy and Terms of Service. StyleMate is not responsible for Google's data practices.

3.2 Other Third-Party Services

• Razorpay for payment processing
• Cloud storage providers for image hosting
• Analytics services for app improvement

4. Data Storage and Security

• Your data is stored on secure cloud servers
• We implement industry-standard security measures
• Data transmission is encrypted using SSL/TLS
• Access to personal data is restricted to authorized personnel
• We regularly review and update our security practices

4.1 Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your data
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Withdraw AI consent (this will disable AI features)

5.2 AI Consent

Use of AI-powered features requires explicit consent. You can view and manage your AI consent status in the My Account section. Withdrawing consent will prevent use of AI features but will not delete previously processed data.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data:

• With Google for AI processing (with your consent)
• With payment processors for transactions
• With service providers who assist our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Push Notifications

We may send you push notifications for:

• Outfit generation completion
• Virtual try-on results
• Subscription updates

You can disable notifications in your device settings at any time.

10. Cookies and Tracking

We use local storage and similar technologies to enhance user experience and remember your preferences. This data is stored locally on your device.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact Nexova Labs Pvt Ltd through the Contact Us page in the app or at support@stylemate.in.